Watford or Dubai based - Senior Director Luxury Sales EMEA
What are we looking for?
The success in this role will demonstrate itself through the following attributes and skills:
• Establish a strong coaching culture within your team, instilling value engagement principles for working with corporations.
• Support the team in achieving goals/sales targets, including complete account qualification to define (at a minimum): number of events, total revenue potential, booking patterns and history, decision-making factors, resources, competition, and event, business, and personal needs.
• Identify, recruit, and assign key talent on the team, and ensure they have what they need to succeed and meet strategic goals.
• Generate business leads for all Hilton hotels and drive focused sales solicitation plans for the distressed, holiday, and need period hotels.
• Facilitate positive relationships with hotels, participating in introductions to clients, conflict resolution, contract negotiation, support of hotels, and closing sales.
• Champion and support effective documentation of customer activity in Salesforce
• To fulfill this role successfully, you should demonstrate the following minimum qualifications:
• Experience in the travel or hospitality industry
• Luxury travel/hospitality experience in a revenue-generating or commercial role
• Experience leading sales teams
• Significant sales experience in luxury hospitality, including negotiating sales contracts and partnership agreements
• Experience preparing executive-level presentations
• Travel - approximately 40-50% (both domestic and international)
It would be useful in this position for you to demonstrate the following capabilities and distinctions:
• BA/BS Bachelor's Degree
• Sales experience within the travel or hospitality industry
• Experience working in all key segments: Luxury Retail Transient, Consortia, Corporate, Wholesale, and Group
• Experience leading a remote sales organization
• In-depth knowledge of Microsoft software applications: Word, Outlook, PowerPoint, Excel, Teams, and Sales Reporting tools (MicroStrategy)
• Knowledge of adult learning theory, education, and/or training
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!