Technical Product Development & Support, Brand Operations - Asia Pacific (12 months’ contract)

WHY YOU’LL BE A GREAT FIT

You have these minimum qualifications:

• 5 years of SFDC (Salesforce.com, Sales Cloud) experience 
• Certified Salesforce Administrator and Developer
• Prior experience (internships or entry-level roles) in product management, software development, or a related technical field is preferred
• Understanding of product development lifecycle and methodologies (e.g., Agile, Scrum)
• Previous experience in a user support role
• Ability to translate a business requirement into a specific technical solution
• Ability to communicate and write a technical concept
• Ability to listen, gather inputs and suggest actionable insights
• Self-driven, execute assigned projects independently and proactively seeing them through to completion
• Proactive approach to identifying and problem solving 
• Proficient in data manipulation and comfortable in quantitative analysis
• Organized and structured approach to prioritize activities efficiently to meet deadlines in a fast-paced environment
• Team player with the ability to work independently and manage or support the independent work of others as appropriate
• Working knowledge of Microsoft Office 365 suite
• Absolute discretion and confidentiality regarding sensitive information

It would be useful if you have:

• Knowledge of hotel operations or similar. This may include front and back of the house operations in hotels, resorts, theme parks or other entertainment venues, as well as free-standing or integrated F&B operations.
• Knowledge of Brand Standards and SOP structures
• Knowledge of programming languages, software development processes, and technology stacks
• Experience with product management tools (e.g., Jira, Asana, Trello) and collaboration platforms

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World’s Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!