Sundry/Gift Shop Sales Representative
Qualifications:
Secondary School Certificates - Required Mathematics and English Language
One year retail shop sales experience an asset
Proven track record in exceptional customer service
Knowledge of merchandising
Experience operating a point of sale system - Asset
Excellent communication skills oral and written
Proven record of driving sales/meeting targets
A Sundry/Gift Shop Sales Representative ensures that all Guests are serviced to the best of his/her ability during their visit. Superb personalized service, name recognition and a warm smile are of the utmost importance in providing an unparalleled experience.
What will I be doing?
As Sundry/Gift Shop Sales Representative, is the primary person in charge of all point of sale transactions. Works closely with the Sundry/Gift Shop Supervisor to ensure five star quality services in all phases of Sundry/Gift Shop operation with attention to detail and proper service protocol. Will assist as needed with the operation of the entire Sundry/Gift Shop. You will be responsible for performing the following tasks to the highest standards:
- At all times follow the safety guidelines
- You are expected to be in complete uniform (name tag, grooming standards, etc.) at the posted scheduled time and before you punch in
- You are expected to be on time as scheduled for your shift
- Comply at all times with standards and regulations to encourage efficient Shop operations
- Check in with supervisor at the beginning of shift for instructions
- Responsible for merchandise sales, assisting with telephone calls and inventory.
- Must have full retail products knowledge
- Assist with all retail operations, such as: shop displays, sales, pricing of merchandise, ordering, receiving, and inventory control
- Anticipate guest needs and respond promptly at all given opportunities.
- To learn proper procedure for the position and be knowledgeable about the merchandising inventory
- Informs Managers of ways to improve the overall operation, your working conditions and comfort of guests
- Assist in the cleaning and organization of the Gift Shop
- Interact with Guests and staff in a positive, friendly manner
- Responsible for cash register transactions and daily sales reports
- Inform supervisor when supplies and inventory is below par
- Maintain a warm and friendly smile
- Communicate any special request to designated personnel for follow-up
- Maintain complete knowledge of merchandising inventory
- Perform any other duties specified by manager or supervisor