Stewarding Supervisor - Palmer House a Hilton Hotel
The Palmer House, a Hilton Hotel is looking for a Stewarding Supervisor to join the team! An icon of downtown Chicago for over 150 years, the 1,641 room hotel sits at the heart of the Theater District. There's a rustic restaurant and a Chicago-inspired burger bar, along with an elegant lobby bar. Other amenities include a spa, an indoor pool and a sauna, plus a fitness center and 7 ornate ballrooms. A Stewarding Supervisor is responsible for supervising a team of 30-35 people to transport and clean cooking utensils and service ware.
The ideal candidate has a stewarding, culinary, or housekeeping background in a hotel setting. Seeking someone with at least 1 year of relevant experience. Lead or supervisory experience highly preferred.
Shift Pattern: Open availability to work mornings, afternoons, weekends, and holidays
Pay Rate: $21.23 and is based on applicable and specialized experience and location
What are the benefits of working for Hilton?*
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Medical Insurance Coverage - For you and your Family,
Mental health resources including Emplyee Assistance Program.
Best-in-Class Paid Vacation, Sick Days and Holidays.
Go Hilton travel program: 100 nights of discounted travel.
Parental Leave to support new parents.
Debt-Free Education: Team members will have access to a wide variety of education, including: college degrees and professional certifications* Pension plan to help save for your retirement.
Hilton Shares: Out employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount.
Career Growth and development,
Team Member Resource Groups.
Recognition and rewards programs.
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Steward Supervisor, you would be responsible for supervising utility stewards, dishwashers and temporary personnel to transport and clean cooking utensils and service ware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Supervise, support and monitor utility stewards, dishwashers and temporary personnel to transport and clean cooking utensils and service ware for restaurant service
- Supervise cleaning of work area and physical surroundings
- Maintain and deliver proper inventory for food and beverage departments
- Ensure all food and equipment are delivered on time to all functions as specified
- Schedule, assign daily work, inform and train team members
- Monitor, observe and assist in evaluating team member performance
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!