Sr Analyst Platform Support - Glasgow

Qualifications

The success in this role will demonstrate itself through the following attributes and skills:

· Strong desire and ability to facilitate, solution, plan and document while delivering quality product initiatives

· Good interpersonal skills for interacting with stakeholders, product managers, designers, IT and communications team.

· Ability to work collaboratively across teams, advocating for channel agnostic set up and seeing larger needs beyond immediate content question.

· Strong personal organizational and time management skills; ability to project manage multiple time-sensitive assignments simultaneously in an iterative work environment.

· Strong technical troubleshooting abilities coupled with extreme attention to detail.

· Top-notch verbal and written communication skills.

· Ability to handle multiple concurrent demands and appropriately prioritize responsibilities.

· Excellent time management, and conscientious work habits.

Required Qualifications

· Minimum Education: BA/BS Bachelor's Degree in related field

· Minimum Years of Experience: 3 in a related position as enterprise level systems administrator

· Minimum Years of Experience: 3 in a specialized content-related position supporting content technology (CMS, DAM) with experience of programming/scripting languages

· Additional Experience a Plus: LEAN; Web application development & programming; IT operations; Network operations; Cloud applications and architecture

· Management Experience (type): N/A

· Minimum Years of Management Experience: N/A

· Any Licenses or Certificates Required: ServiceNow Certified System Admin a plus; Any Programming/Scripting language certifications a plus

Additional Requirements (i.e. % of travel time, etc.): Willingness to travel, as required; Office based in Dallas/Glasgow. Remote working available