Senior Manager, On-Property Sales Solutions

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Be a subject matter authority and principal property sales liaison for Delphi.fdc to internal stakeholders, vendors and customers  
• Participate in and document integration projects and development with cross-functional teams 
• Own the Delphi.fdc & MeetingBroker Release implementation and documentation process 
• Lead dedicated communications and change management campaigns for current user base on Delphi.fdc 

How you will collaborate with others:

• Attend key remote or on-site training sessions and solution meetings; i.e. Governance & Release call weekly with vendor, conduct bi-weekly/monthly calls with in-region Delphi.fdc liaisons and work with internal technical teams to drive integration enhancements 
• Manage Delphi.fdc & MeetingBroker enhancement/CRs process internally and with vendors across technical and support teams 
• Document business processes and lead consultative review of program adoption 

What projects you will take ownership of:

• Lead deployment and change management for MFA/SSO requirements  
• Deploy QA Reporting & Champion Programs 
• Lead solution work for key Group Meetings & Events product integrations, enhancements & documentation 

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Six (6) years of work experience in hospitality or other professional capacity 
• Three (3) years of experience with Delphi.fdc (On-Property Sales & Catering application)  
• Travel up to 30% of the time 

It would be useful if you have:

• Seven (7) years of professional experience 
• Five (5) years of experience with Delphi.fdc (On-Property Sales & Catering application) 
• Experience with management and direct reports
• Salesforce Certified Administrator certification 

WHAT IT IS LIKE WORKING FOR HILTON

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. Hilton’s commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance our effectiveness in attracting Team Members, customers, corporate partners, and owners.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”),  a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $85,000-$120,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE