Senior Manager, Innovation Delivery
***This role is based at our corporate office in McLean, VA***
This is your chance to be part of the Strategy & Innovation Delivery team - focused on shaping and delivering Hilton's innovation agenda. As Senior Manager, Innovation Delivery, you will turn strategies into actionable deliverables and create a path for testing and scaling new ideas and processes, efficiencies or branded customer experiences for Hilton. Reporting to the Senior Director, Innovation Delivery, you sit at the intersection of analysis, creative solutioning and practical program delivery.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
- Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
- Begin with a strategy, define a clear end state and outcomes, develop a practical path to achieving this, and explain your steps in a compelling and easy to understand narrative.
- Build solid business cases rooted in creative and cross functional problem solving.
- Oversee the planning, execution and scaling of innovation projects and pilots, ensuring cross-functional alignment, efficient delivery, and successful change management. Track and report out on progress in a disciplined and concise way.
- Maintain visibility into emerging technologies, trends, and process improvements to ensure Hilton is focused on the most impactful innovations in support of its business goals.
How you will collaborate with others:
- Lead the analysis and delivery of new ideas, concepts and delivery models in partnership with leaders across Brands, Commercial, Marketing, Technology and Development.
- Oversee cross-functional project teams to plan, test and deliver new innovations across the organization.
What projects you will take ownership of:
- Lead the delivery of innovation projects and pilots that drive strategic growth, efficiency or new capabilities and experiences. New ideas and concepts are typically focused on but are not limited to: •New processes and operational models •New capabilities and technology solutions •New concepts and products to enhance customer experience
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
- Five (5) years of work experience in innovation, management consulting and/or product/program delivery
- Experience defining and delivering new, innovative initiatives across a complex, cross-functional organization
- Experience storytelling, creating and delivering presentations to C-Level partners
- Willing to travel up to 10%
It would be useful if you have:
- BA/BS Bachelor's Degre
- Program management certification or familiarity with methodologies such as Agile, design thinking, or experimentation
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.