Senior Manager Business Transient Sales - Caribbean & Latin America
***This role is located in São Paulo, Brazil ***
Exceptional Hospitality Starts with You
This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience. As the Senior Manager of Business Travel Sales – CALA, you promote a differentiated selling platform for Hilton's diverse portfolio of brands and pursue growth in market share. On the Hilton Worldwide Sales Team – Brazil, reporting to the Managing Director of Sales – CALA, you build partnerships with Latin American–based decision makers for Global BTS and Corporate Strategic accounts.
You will also assist your Global counterpart in the facilitation of the annual RFP process for your assigned accounts. You will educate both hotels and brand representatives on the assigned account roster to help cultivate customer business. You will be the primary contact for your assigned accounts, ensuring that both hotels and brand representatives remain informed. You will maintain strong relationships with these accounts with the goal of driving revenue growth and increasing market share for Hilton hotels across the Caribbean & Latin America.
What you'll do during a typical day:
- Present sales pitches to clients with complex needs across multiple areas of the business, providing an overall solution approach.
- Communicate hotel promotions with a high degree of ease to support client needs.
- Analyze industry trends and competitor strengths and weaknesses. You will incorporate industry and client analysis into forecast and future client needs.
- Utilize sales growth techniques to increase revenue and improve client total brand usage.
- Establish and maintain relationships with accounts.
- Support overall account planning for your region's strategy to facilitate growth.
How you'll collaborate with others:
- Collaborate with Hilton Worldwide Sales Specialists around the world and other valuable partners to provide total client solutions.
- Represent Hilton Worldwide and with leadership in FAM trips, travel, and domestic trade fairs and events meaningful to our market.
Deliverables you’ll take ownership of:
- Analyze industry trends and competitors' strengths and weaknesses and incorporating industry and client analyses to forecast future client needs.
- Oversee the account management and account development for a roster of accounts that is segmented vertically and within South America.
- Achieve revenue targets and sales competencies.
- Maintain internal system records, including call reports, meeting profiles, and history.
What It Takes to Make the Stay
You have these minimum qualifications:
- Five (5) years of work experience in Sales
- Three (3) years of direct business transient sales experience for a corporate office representing or negotiating with hotels
- Portuguese, Spanish and English fluency (oral and written)
- Proficient in Microsoft Outlook, Word, PowerPoint, Excel, Web-Ex, MS Teams and Zoom
- Negotiation and sales skills
- Travel up to 35%
- Based in Sao Paulo
It would be useful if you have:
- BA/BS bachelor's degree
- Experience in Delphi or similar property sales management system
- Experience using Salesforce & MicroStrategy
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Paid time off (PTO) – Recharge, relax, and take time for what matters most
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.
