Senior Director, Luxury Sales Operations

What are we looking for?

Success will demonstrate itself through the following attributes and skills:

• Strong customer service and communication skills (verbal and written), while employing diplomacy with high-level executives and customers within the organization on a global scale.
• Creative presentation skills, including crafting message points for presentations; ability to establish appropriate opportunities to share those messages with all constituent groups.
• Effectively address any issue in collaboration with others, with a focus on identifying and preventing potential problems.
• Identify trends ahead of competitors and shift strategy to capitalize on those trends resulting in market share winning performance.

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Ten (10) Years of work experience in the hospitality sales industry.
• Experience balancing multiple initiatives at a time under tight deadlines to handle the expectations of all partners.
• Experience crafting and delivering impactful presentations.
• Travel up to 50% of your time.

It would be useful in this position for you to demonstrate the following capabilities and distinctions:

• Experience in luxury hospitality sales.
• Strong collaboration skills with the ability to share messages with a broad range of audiences.
• Experience developing and implementing strategic plans.
• Interpersonal skills to communicate goals and set expectations.
• Budget development skills that lend to tracking expenses against commitments, setting priorities for funding and developing annual budgets.
• Mentoring skills to advocate and implement professional development for self and direct reports. This includes adhering to performance feedback standards.

What is it like working for Hilton?

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to our benefits such as the Go Hilton travel program, employee stock purchase program, and paid time off including parental leave.

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton! 

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. Hilton’s commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance our effectiveness in attracting Team Members, customers, corporate partners, and owners.
 
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”),  a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $ 165,000-$220,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Sales Incentive Plan (SIP) and the Company's long-term incentive plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE