Senior Director, Brands Sales & Commercial Integration
***This role is based at one of our corporate offices in McLean, VA, Dallas, TX, or Remote***
This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions!
What will I be doing?
As a Senior Director, Brands Sales & Commercial Integration you will support these areas which are at the core of Hilton's "commercial engine" and essential for Hilton to achieve profitable growth.
Your responsibilities will also include:
- You will partner with brand and commercial leadership teams to develop and implement a comprehensive Group, Meetings, and Business Travel strategy. You will also support commercial processes to present sales performance and critical observations with actions to address identified trends. You will report directly to the Vice President & Commercial Director, Brands and Franchise Commercial Services, and will have two direct reports.
How you will collaborate with others:
- Partner with, and influence, Hilton Worldwide Sales ("HWS"), brand leaders, other internal colleagues, and select hotel partners with the objective of strengthening sales and commercial performance.
- Partner with each brand to plan brand activations/education at multiple sales events, tradeshows, or conferences. Align with brand to develop strategy and work with brand marketing and other partners (i.e. agencies, hotels) to implement.
- Engage directly with franchise operators, owners, and their leadership for sales and commercial reviews, resulting in action plans and a path to performance improvement.
- Support commercial teams on new brands sales strategies, focusing on successful launch and ramp up.
What initiatives you will take ownership of:
- Identify business risks and opportunities and utilize the commercial-focus process to address any performance issues.
- Build initiatives that promote incremental business to Americas hotels (i.e. Global Week of Sales, Executive Escalation Program)
- Support rollout and adoption of new technologies, tools and reports, and establish communications to improve transparency into sales performance and areas of opportunity.
- Continue to improve the critical sales elements in a successful new or converting hotel opening.
- Craft customized sales plans for strategic assets as defined by the brands.
- Track execution and performance and adjust strategies, if needed.
- Communicate progress and performance to key partners monthly and highlight risk hotels, including relationship management of our largest franchised operators in the Americas.
What are we looking for?
Success will demonstrate itself through the following attributes and skills:
- Relationship building and influencing both internal and external stakeholders
- Strong Sales acumen and strategic thinking skills to drive cross-functional initiatives
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- Ten (10) years of professional experience
- Seven (7) years of Hotel Sales or Revenue and Operations experience
- Five (5) years of experience managing others
- Five (5) years of experience in presentation delivery
- Potential to travel up to 50% of the time, domestically and internationally
It would be useful in this position for you to demonstrate the following capabilities and distinctions:
- BA/BS Bachelor's Degree
- Six (6) years of management experience
- Three (3) years at a Hotel as a Director of Sales, Director of Business Development or Director Revenue Management
- Two (2) years of Operations Management experience
- Two (2) years of experience as a brand or multi-unit representative
- Previous experience in a Brand Sales role as a Director or higher
- Working knowledge of Hilton Worldwide property systems (OnQ, OnQ FM, OnQ RM) and Hotel Sales systems (Delphi)
What is it like working for Hilton?
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to our benefits such as the Go Hilton travel program, employee stock purchase program, and paid time off including parental leave.
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $160,000 - $230,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, and the Company's long-term incentive plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE