Senior Analyst, Hotel Level Marketing
***This role is based at our corporate office in Dallas, TX***
Exceptional Hospitality Starts with You
This is your chance to be part of an in-house Commercial Services team that works with new and converting hotels to establish a foundational digital presence. As a Senior Analyst reporting to the Senior Manager, HLM, you will support all opening hotels across the Americas.
What you'll do during a typical day:
- Complete tasks across Hilton systems, Tripadvisor, Google and third-party sites to set-up new hotels across the Americas.
- Use proprietary technology to support managers and hotels through each step in the onboarding process.
- Monitor Salesforce queues and field incoming requests for new hotels.
How you'll collaborate with others:
- Collaborate across openings partners, hotels and third-party teams to secure placements for new hotels and complete hotel analysis and audits to optimize digital direct performance.
- Work with internal partners to complete projects and hotel requests, including Email Marketing, Paid Media, Content and Search Engine Optimization.
Projects you'll take ownership of:
- Listing optimization across platforms such as Tripadvisor, Google, Bing and Metasearch sites.
- Optimize hotel websites, photography, hotel listings and paid media placements.
- Salesforce cases and queue management.
What It Takes to Make the Stay
You have these minimum qualifications:
- Two (2) years of experience in Digital Marketing or eCommerce.
- Knowledge of digital marketing strategies, including Search Engine Optimization (SEO) and Search Engine Marketing (SEM)
- Travel up to 5%.
It would be useful if you have:
- BA/BS Bachelor's Degree
- Three (3) years of experience in Digital Marketing or eCommerce.
- Two (2) years of experience analyzing data and presenting the findings to internal or external customers.
- Marketing experience in the hospitality (hotel) industry or working directly with a hotel management company or ownership group.
- Working knowledge of Salesforce or comparable CRM and relationship management systems.
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what's next
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.