Senior Analyst, Brand Analytics & Customer Research

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Collaborate with Brand Management teams in evaluation of Management Company and Ownership Group performance.
• Support hotel quality programs by measuring the impact of on-property tests on commercial and experience metrics.
• Help brand leaders understand brand performance using quality, experience, and commercial success metrics.

How you will collaborate with others:

• Analyze enterprise data that informs decisions.
• Measure pilot outcomes.
• Incorporate the brand strategy into all analyses.

What deliverables you will take ownership of:

• Monthly KPI Placemat, which measures the progress of enterprise goals throughout the year and performance highlights
• Routine PowerPoint decks showcasing the success or failure of product quality initiatives.
• Project management of the Stay Experience Incentive program, and monthly governance report.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Three (3) years of professional work experience in Analytics or Finance
• Experience with BI tools such as MicroStrategy, Tableau or PowerBI
• Project Management experience in deadline-driven environments
• Proficiency in Microsoft Excel (can perform complex functions)
• Experience creating decks/deliverables to present to senior leadership
• Hybrid schedule from McLean, VA

It would be useful if you have:

• Experience with R or SQL
• Experience in hospitality industry

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. 

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.