Security Officer - The Roosevelt New Orleans, A Waldorf Astoria

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the City and surrounding area.

• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.

• Ability to listen effectively, speak, read and write English clearly to ascertain and document important information.

• Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.

• Hearing and visual ability to observe and detect signs of emergency situations.

• Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.

• Ability to follow written and or verbal instructions.

• Ability to grasp, lift and/or carry or otherwise move goods weighing up to 50 lbs. sufficient manual dexterity in hands.

• Ability to climb stairs and ladders at a rapid pace.

• Ability to perform duties within extreme temperature ranges.

QUALIFICATION STANDARDS EDUCATION

High School Diploma

EXPERIENCE

Prior law enforcement, security or military experience.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!