Seamstress - The Roosevelt Hotel New Orleans

The iconic, The Roosevelt New Orleans, A Waldorf Astoria Hotel is currently seeking for a Seamstress/Tailor to join our talented team! 

Located on at 130 Roosevelt Way, just a short stroll from the vibrant French Quarter. This historic hotel features 504 elegantly appointed guest rooms and suites, along with over 60,000 square feet of versatile meeting and event space. Guests can enjoy a range of exceptional dining options, including the renowned Domenica restaurant, all while being surrounded by the rich culture and lively atmosphere of New Orleans.

Shift Pattern:  Must have open availability for both AM and PM shifts, along with weekends and holidays.

JOB DESCRIPTION

A Seamstress is responsible for altering staff uniforms and repairing guest items to deliver an excellent Guest and Member experience while liaising with laundry suppliers and ensuring a uniform deposit system is in place.

What will I be doing?

As a Seamstress, you are responsible for altering staff uniforms and repairing guest items to deliver an excellent Guest and Member experience. A Seamstress will also be required to liaise with laundry suppliers and ensure a uniform deposit system is in place. Specifically, you will be responsible for performing the following tasks to the highest standards:

·         Check uniforms for cleanliness and condition, carrying out minor repair work, if required

·         Alter uniforms to fit team members where required

·         Ensure support is provided to the laundry function when required

·         Complete wash cycles, folding of linen and correct storage

·         Repair guests’ items as required

·         Provide valet service to guests

·         Liaise with laundry suppliers and dry cleaners on the cleaning of uniforms

·         Assist new staff with uniforms, ensuring correct paperwork in place

·         Ensure uniform deposit system in place with Finance

·         Ensure outgoing uniform is controlled, including new and current team members

·         Carry out uniform stock takes as requested

·         Ensure par stocks are maintained

·         Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly

·         Maintain linen room and uniform store

·         Report maintenance and hazard issues

·         Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·         Hospitality - We're passionate about delivering exceptional guest experiences.

·         Integrity - We do the right thing, all the time.

·         Leadership - We're leaders in our industry and in our communities.

·         Teamwork - We're team players in everything we do.

·         Ownership - We're the owners of our actions and decisions.

·         Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

·         Quality

·         Productivity

·         Dependability

·         Customer Focus

·         Adaptability

 

A Seamstress serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

·         Positive attitude

·         Good communication skills

·         Ability to work under pressure

·         Ability to work on own or in teams

·         Excellent sewing and machine skills

·         Methodical and well organized

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

·         Previous experience as a Seamstress

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!