Sales Executive-Corporate
What will I be doing?
As a Sale Executive-Corporate, specifically, you would be responsible for performing the following tasks to the highest standards:
- Authorization to make decisions within the framework of the task area described
- Authorization to sign within the framework of the task area
- Carry out sales negotiations within the framework of agreement with the Team Leader
- Co-responsibility for smooth and rational work sequences in the sales department and cooperation with the other departments in the hotel, in particular Reservations and the Banqueting Department
- Involvement in the hotel’s sales activities plan
- Coordination of the hotel’s sales activities with the aim of optimal room occupancy and high accommodation and F&B sales and other revenues
- Development, design and calculation of attractive offers for individual customers, travel agents and companies
- Planning, organization of written, telephone and personal contacts with customers and supervision of these contacts
- Managing contacts with regular customers, key contacts
- Ensuring permanent observation of the market and competitors; monitoring the sales results
- Organize comprehensive information to existing and potential customers as regards the product range offered by the hotel, with the aid of the relevant sales resources and sales channels
- Processing customer correspondence
- Preparation of company contracts for the hotel in accordance with current business and price conditions by agreement with the territorial sales manager responsible
- Telephone marketing
- Monitoring the offers, options and cancellations for repeat bookings for groups, conventions, and seminars in close cooperation with the territorial sales managers and the Group Coordinator
- Carry out mailings, FAM trips, invitations by consultation with the Sales Representative
- Development and updating of the customer index file and its follow up
- Implement sales promotion actions in-house, locally and regionally
- In-house promotions and tours of the hotel
- Book events in Fidelio Sales & Catering after sending out an offer through the relevant territorial sales managers
- Responsible for laying outs and stocks of all promotional materials (brochures, flyers, sales pamphlets, banqueting pamphlets, etc.)
- Take part in Communication Meetings on a regular basis.
- Approach her/his Team Leaders in confidence if any problems arise.
- Always cooperate with fellow Team Members and Team Leaders in the department.
- Is obliged to take part in internal training courses and to implement what has been learnt in daily practice.
- Participation in meetings and training courses
- Optimal communication and cooperation with all other departments, in particular Front Desk, C & E, Accounting
- Maintain tidiness in the building and clothing in the department.
- Undertake regular inspections in the reception and hall area to ensure that the installations and equipment are in a clean, perfect condition, well maintained and replaced / renewed as required.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
If your values match ours, we are also looking for your ability to;
- Comply with all Hilton International company policies.
- Comply with all systems and procedures as laid down by the DO, GM and Hilton International.
- Act in accordance with fire, health and safety regulations and follow the correct procedures when required
- The management reserves the right to change/extend this statement if necessary at any point of time during her/his employment.
- The holder of this statement can be asked to take on other tasks in addition of the ones stated, in a reasonable framework.
