A Sales Executive analyses local market trends and competitor activity to generate new future business for the hotel.
Specifically, you will be responsible for performing the following tasks to the highest standards:
- Analyze local market trends and competitor activity to identify business leads
- Proactively identify and pursue new corporate business opportunities.
- Build and maintain long-term relationships with key corporate clients.
- Conduct regular client meetings, presentations, and site inspections.
- Develop and implement sales plans to achieve revenue targets.
- Negotiate room rates/contracts and close sales deals with corporate clients
- Actively and independently manage a portfolio of corporate accounts, ensuring high levels of satisfaction and loyalty
- Answer customer queries in a prompt and professional manner
- Maintain accurate records of client interactions and sales activities in CRM systems.
- Compile and create commercial reports and statistics
- Attend Sales events, as required
- Collaborate with marketing to create tailored promotional materials, including social media channels
- Support the Cluster Commercial Manager with administrative and marketing tasks
- Pro-actively seek opportunities to give a helping hand to the operations team through times of stress to help driving a very high level of cross-departmental collaboration
What are we looking for?
A Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and excellent communication skills.
- Commitment to high-level customer service.
- Flexibility to respond to a range of different work situations
- Ability to work under pressure and under own initiative
- Proven sales experience and track record.
- Knowledge of the local market and hospitality industry is a plus.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!