Restaurant Manager, The Pompadour by Galvin - Waldorf Astoria Edinburgh - The Caledonian

What will I be doing?

As Restaurant Manager at The Pompadour by Galvin, for the Waldorf Astoria Edinburgh – The Caledonian you are responsible for overseeing your department to deliver an excellent Guest and Team Member experience in accordance with the True Waldorf Service Standards.

• You will be the face of the outlet, communicating with the kitchen and the guests alike ensuring a smooth and memorable experience
• Welcome guests in a polite and friendly manner, consistently demonstrating great customer service
• Up-sell with latest departmental incentives
• As Restaurant Manager, you will work 5 days per week, including, but not always, weekends and bank holiday
• Manage service to consistently meet standards as defined by the hotel and Waldorf Astoria brand standards
• Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
• Ensure Team Members maximize all sales opportunities
• Accurately manage all transactions during service
• Monitor Team Member schedules, stock, and wastage levels

 What are we looking for?

• Passion and willingness to learn
• Positive attitude and someone who makes our guests smile
• Genuinely friendly and caring
• Enjoys working as part of a team
• Ambitious and hard working
• Good communication and excellent grooming standards
• Previous experience in organizing restaurant service in a luxury environment
• Experience in managing teams
• Ability to demonstrate delegation skills
• Flexibility to respond quickly and positively to a range of work situations
• A passion for developing others to be part of a winning team

Looking forward welcoming you to our hotel.

Contract - Permanent (39hrs per week)

Salary - £23k per annum + Hilton perks & benefits programme

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage