Restaurant Manager
What will I be doing?
As a Restaurant Manager, you are responsible for managing operations of the restaurant to deliver an excellent Guest and Member experience. Our Restaurant Manager will also be required to manage, train, and develop team members and supervisors, and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage all Outlet operations
- Maintain exceptional levels of customer service
- Ensure compliance of brand standards
- Recruit, manage, train and develop the team
- Manage guest queries in a timely and efficient manner
- Assist other departments wherever necessary and maintain good working relationships
- Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
- Set outlet targets and objectives, work schedules, budgets, and policies and procedures
- Accountable for monthly stock takes
- Incentivise team members to maximize sales and revenue
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Ensure communication meetings are conducted and post-meeting minutes generated
- Be environmentally aware
- Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?
A Restaurant Manager serving Waldorf Astoria brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Management and/or supervisory Food and Beverage experience
- Fluent in English and Hebrew (Mandatory)
- Experience in the hotel industry (Mandatory)
- Leadership and management skills
- Flexibility to respond to a range of different work situations
- Ability to comply with all Food and Beverage brand standards
- Ability to work under pressure
- Excellent grooming standards
- Willingness to develop team members and self
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Degree in relevant area
- Passion for delivering exceptional levels of guest service