Restaurant and Bar Manager

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #2 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.  - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

A WORLD OF REWARDS

• Competitive Salary and Bonus package 
• Uniforms provided and laundered
• Free and healthy meals when on duty
• Complimentary access to wellness facilities, featuring a pool, gym, sauna and steam room
•  Team events and initiatives such as cinema visits or staff parties, team treats and wellness days
• Grow your Career !

• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• Peoples pension with employers contribution
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Guest Experience Day after successfully passing probation

A Restaurant and Bar Manager is responsible for managing the Hotel Restaurant, Bar and Breakfast operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be doing?

As a Restaurant and Bar Manager, you are responsible for managing the operations to deliver an excellent Guest and Member experience. A Restaurant and Bar Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

·       Manage Hotel Restaurant, Bar and Breakfast operations

·       Maintain exceptional levels of customer service

·       Recruit, manage, train and develop the Hotel Restaurant, Bar and Breakfast team

·       Manage guest queries in a timely and efficient manner

·       Work within budgeted guidelines in relation to Food and Payroll

·       Drive sales to maximize budgeted revenue

·       Develop menus with other members of the Food and Beverage team

·       Accountable for monthly stock takes

·       Incentivise team members to maximize sales and revenue

·       Set departmental targets and objectives, work schedules, budgets, and policies and procedures

·       Evaluate guest satisfaction levels with a focus on continuous improvement

·       Ensure communication meetings are conducted and post-meeting minutes generated

·       Be environmentally aware

·       Assist other departments wherever necessary and maintain good working relationships

·       Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A restaurant and bar manager serving Hilton brands always works on behalf of our guests and with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

·       Minimum 2/3 years in a Food and Beverage managerial position 

·       Previous hotel experience (150+ bedrooms, ideally 4* and above)

·       Able to meet financial targets

·       Ability to comply with all Food and Beverage brand standards

·       Ability to work under pressure

·       Excellent grooming standards

·       Willingness to develop team members and self

·       Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

·       Degree in a relevant area

·       Passion for delivering exceptional levels of guest service

 EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company