Residential Lobby Concierge - (Full Time) Waldorf Astoria Las Vegas

Requirements

Mandatory

• Strong written and communication skills in the English language.
• Basic computer and typing skills.
• Able to multi-task and remain composed at all times.
• Strong desire to provide excellent Luxury Service.
• The ability to work well in a team environment.
• Able to stand for extended periods of time.
• Flexible schedule required to meet the demands of a 24 hour operation, which includes weekends, overnight, and holidays.
• Professional appearance and demeanor at all times.

Desirable

• Two years’ experience within a luxury hotel operation.
• Prior experience in a Front Desk or Security or Luxury Property position would be advantageous.
• Additional languages are advantageous.
• First Aid and CPR qualifications.

Each of the items listed is an essential function of the position.  However, the duties, responsibilities and requirements presented in this job description are intended as broad based and high level and should not be construed as an exhaustive list of all roles or responsibilities for the position.  The Company reserves the right to alter the duties and responsibilities of the position. 

It is our Company policy to comply with the Americans with Disabilities Act, which includes providing reasonable accommodations that do not constitute an undue hardship on the Company.  Employees or applicants should direct requests for accommodation to Director of Human Resources.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!