Reservations Manager - Hilton Anatole

The Hilton Anatole—the only Hilton corporate-managed property in the DFW market and one of the largest in the portfolio—is looking for a Reservations Manager to lead its talented on-site reservations team.

This is a unique opportunity to grow your career with Hilton while supporting a high-performing reservations team. The role also offers excellent growth potential within Revenue Management and Reservations, making it a great next step for someone looking to expand their leadership experience in a dynamic hospitality environment.

What will I be doing?

As a Reservations Manager, you would be responsible for managing the reservations process and operation in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Manage daily Reservations processes and operations to include, but not limited to, room inventory and availability, group rooming lists and blocks, cut-off dates and restrictions, occupancy, selling guest rooms, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Manage and communicate information regarding hotel occupancy, promotion, special reservation procedures, operational issues and special events
• Serve as liaison with Reservations teams company-wide
• Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and reward
• Recruit, interview and train team members
• Calculate, prepare and generate designated reports, including, but not limited to OAR and Master Monthly
• Develop and revise forecasts

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