Reservations Agent - Hilton Istanbul Bomonti Hotel
What are we looking for?
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- University graduate (preferably in Tourism, Hospitality, or Business Administration)
- Proficient in English
- Previous experience in a Reservations environment
- A passion for delivering great customer service
- A highly professional telephone manner and excellent communication skills
- Team player with a solution-oriented approach
- Detail-oriented and responsible
- Time management and prioritization skills
- Committed to confidentiality and professionalism
- Knowledge of the hotel property management systems
- Outstanding administration and organizational skills
What's in it for me?
- Career and development opportunities in Hilton Hotels Worldwide
- Competitive Salary & Wages
- Private Health Insurance
- “Go Hilton” - discounted room rates in Hilton Hotels Worldwide for yourself and your family members & friends
- Indoor Parking Privileges
- Complimentary Dry Cleaning for Business Attire
- Monthly Transportation Fee
- Complimentary Shuttle Bus
- 50% discount on personal food & beverage consumption in the sister hotels.
- Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for newly born mothers)
- 14 days paid paternity leave
- Opportunity to make a positive impact on environment and community with Travel with Purpose program
Specifically, we look for demonstration of these Hilton Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!