Reservations Agent

What We’re Looking For

• Education: High school diploma or equivalent required

• Experience: At least 1 year in a similar reservations or customer service role within the hospitality industry is highly desirable

• Communication: Excellent verbal and written communication skills in English; French or another language is a plus

• Tech-Savvy: Familiarity with hotel reservations systems (e.g., OnQ, Opera, Synxis) is an advantage

• Team Spirit: You are reliable, collaborative, and guest-focused

• Flexibility: Must be available to work rotating shifts, weekends, and public holidays as needed

• Attention to Detail: Strong organizational and problem-solving abilities

What We Offer

✨ Competitive salary and benefits
✨ Ongoing learning and development opportunities through Hilton University
✨ Travel perks through Hilton’s Go Hilton program
✨ Inclusive, caring, and collaborative work environment
✨ Career progression opportunities within Hilton’s global network
✨ Employee recognition and engagement programs

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!