Reservations Agent
What are we looking for?
The ideal candidate will have a passion for delivering an exceptional customer experience. To be successful in this role, you should maintain the attitude, behaviours, skills and values that follow:
- A highly professional telephone manner and excellent communication skills
- Outstanding administrative and organisational skills
- Intermediate computer proficiency
- Well-presented, organised and calm personality
- Be a team player in everything that you do
- Fluent English essential, additional languages an advantage
- At least one years’ experience in a customer service related role within the hospitality industry or experience in a reservations environment
- Have a high level of knowledge of the local area
- A degree or diploma in Hospitality, Hotel Management an advantage
Thrive at Hilton
Thrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with industry-leading benefits, recognition and support to meet Team Member’s professional needs. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues. See how this innovative program could help you achieve your personal dreams:
- Workplace flexibility (work life balance)
- Professional leadership development framework
- Worldwide career opportunities
- Access to Hilton University and over 5000 online learning programs
- Free events and activities
- Discounted gym membership
- Free staff meal and daily dry-cleaned uniform
- Discounted hotel accommodation and food & beverage rates globally
- Participate in ongoing recognition programs
- Diverse by nature and inclusive by choice
- Support to participate in a variety of local volunteer activities
- Fast track to Hilton Honors Silver status as a Team Member
When you pursue a career at Hilton, you are part of a unique global enterprise characterised by the closeness of its Team Members. Wherever you are in the world, you share a special connection and sense of community that makes #TeamHilton a great place to be your best. Get insights into work at Hilton, and see what our Team Members have been up to by searching @hiltoncareers on Facebook, LinkedIn and Instagram.