Night Guest Service Agent

What are we looking for? 

A Night Guest Service Agent serving Hilton Brands is always working on behalf of our Guests and working with other Team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Previous experience in a customer service role. Hotel or accounting experience will be highly regarded.
• A passion for delivering exceptional guest experiences
• Pride in ensuring the accuracy of work and actively encourages the same standard from Team Members
• Computer literate, with intermediate to advanced knowledge of Microsoft Excel
• Able to work on a rotating roster
• Demonstrated ability to resolve problems and conflict, and work efficiently under pressure
• Well-presented, organised and calm personality

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team members are at the heart of it all!