Mini Bar Attendant
A Mini Bar Attendant is responsible for replenishing refreshment centres and maintaining inventory in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Mini Bar Attendant, you will be responsible for replenishing refreshment centres and maintaining inventory in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:
Restock minibar items according to company standards and par levels
Accurately record consumed items and post charges to guest accounts
Make sure minibar units are clean, organised, and fully operational
Check expiry dates and rotate stock in line with food safety standards
Maintain accurate inventory records and report shortages or damages
Follow hygiene, WHS, and alcohol-handling procedures
Communicate effectively with Housekeeping and Front Office teams
Provide discreet and professional service when interacting with guests
Flexibility to assist with Food & Beverage operations as needed
What are we looking for?
A Mini Bar Attendant is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Ability to work on their own or in teams
Flexible and reliable
Strong attention to detail and accuracy in stock handling and charging
Basic numeracy and record-keeping skills
Ability to work independently with minimal supervision
Physically fit to push carts and lift stock as required
Honest, reliable, and punctual with a strong work ethic
Availability to work weekends and public holidays
A valid alcohol manager's certificate in New Zealand (or willingness to obtain prior to commencement)
Understanding of food safety and hygiene practices
Full working rights in New Zealand
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience in hospitality, housekeeping, or minibar operations
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision, “to fill the earth with the light and warmth of hospitality”, unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing team members are at the heart of it all!