Manager Property Product Management
***This position will be in McLean, VA; Memphis, TN; or Dallas, TX, but with a preference for candidates in McLean, VA***
This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Manager, Property Product Management, you will bring your technical skills to a hospitality company with an award-winning culture. On the Product team reporting to the Director Property Product, you will support projects including PEP- Property Engagement Platform.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
- Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
- Participate in release planning and delivery planning sessions to align on the pod's priorities in each release.
- Prioritize and manage the pod's product backlog, to include bugs, enhancements, and new functionality based on defined PEP goals.
- Ensure accurate and comprehensive documentation of product requirements, user stories, and any relevant information.
- Provide input to support the continuous improvement of our software delivery processes.
- Identify and guide the mitigation of risks and provide relevant updates to main collaborators and leaders.
- Manage special projects.
How you will collaborate with others:
- You will participate in demand intake and partner with product, and application leads to ensure all delivery commitments are met.
- Build relationships with important partners to deliver planned releases in line with Hilton's strategic Property initiatives.
- Partner with product team and partners to understand requirements and transform those requirements into deliverable solutions.
- Lead a cross functional PEP pod through recurring Agile ceremonies to complete agreed-upon work on time and according to PEP ticket standards.
What projects you will take ownership of:
- You will support projects that enhance PEP, Hilton's Property Management System (PMS).
- Your work will help accelerate the deployment of PEP to all hotels, find new solutions that improve user satisfaction, create operational improvements on property, and enable hotels to better serve guests.
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
- Five (5) years of professional work experience in Hospitality or related field
- Four (4) years of experience in hotel operations and/or working with Property Management Systems (PMS)
- This is a hybrid role and would require to be near one of our three US office locations (McLean, Dallas, Memphis)
- Travel up to 20%
It would be useful if you have:
- Bachelor's Degree, or Associate's Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience
- Seven (7) + years of professional work experience in Technology or related field
- Five (5) + years of experience with Hotel Operations and/or Property Management systems
- Five (5) + years of experience working or leading projects in a technology field
- Knowledge of the Agile Methodology and prominent tools such as Jira and Confluence
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.