Manager, MarTech operation and product support, Greater China & Mongolia
A/An Manager, MarTech operation and product support, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
· Minimum Education: BA/BS Bachelor’s Degree in Information Systems, Marketing/Media, Psychology/Sociology or related field
· Minimum Years of Experience: 3-5 years of working experiences
· Minimum Years of Management Experience: Min 1-2 years of CDP/MA project management experiences in the local market
· Any Licenses or Certificates Required: N/A
· Additional Requirements (i.e. % of travel time, etc.): infrequent travel might be needed occasionally to US/UK
a. Critical thinking with the ability to use logic and reasoning to identify the strengths and weakness of alternative and differentiated solutions, conclusions, and creative approaches
b. Grounded & detail-oriented personality with passion in streamlining the process through matrixed organization
c. Established leadership track record with ability to act proactively in all areas, especially product/project delivery and communication
d. Deep understanding of the functional purpose, integrations, hardware, software of the supported MarTech suite of products at Hilton and more broadly
e. Strong written and verbal communication skills, with an ability to explain complex issues in a clear and concise manner, and to engage senior audiences when presenting these issues broadly
f. Professional language skills in written and verbal English with day to day partnership with international teams. Years’ experiences in an MNC would be a plus.
g. Multi-tasker, who handles multiple projects and priorities with a cool head under time constraints to effectively balance concurrent demands
h. Committed self-starters and accountable individual, who takes initiative in implementing goals, meeting deadlines, and recommending improvements
i. Extensive experience with Vendor relationship management
j. High level of professionalism, integrity, and communication skills
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!