Manager, Hotel Leader Support
What are we looking for:
We believe the success in this role will demonstrate itself through the following attributes and skills:
- Strong analytical skills and an inquisitive mentality
- Open-minded and self-driven
- Hands-on experience with hotel operations, sales, and revenue management
- A proven track record of influencing measurable change and delivering results by coaching others
- Solid understanding of commercial performance tactics and hotel operations topics
- Competency in training, facilitation (creative presentation skills, including crafting and delivering impactful presentations), and consultation to influence change
- Ability to handle multiple tasks simultaneously as/if required
- Ability to work across the enterprise with a high degree of diplomacy and collaboration
- Strong written and verbal communication skills; ability to listen and communicate goals and expectations
- Strong interpersonal skills and possession of a full understanding of professional and business ethics
- Knowledge of Microsoft Office capabilities
- Willingness to manage additional projects and assignments
- Self-Starter, who can adapt to change quickly with a positive and optimistic outlook
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
- High School Diploma/GED
- Two (2) years of managerial experience, preferably hospitality-related
- Three (3) years of hospitality-related experience
- Three (3) years of on-property leadership management experience in hotel sales, revenue management, and/or operations
It would be useful in this position for you to demonstrate the following capabilities and distinctions:
- BA/BS Bachelor's Degree
- Five (5) years of hospitality-related experience
- Three (3) years knowledge of the Hilton Brand
- Fluent in Spanish
What is it like working for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
For Colorado applicants only: The annual salary range for this role starts at $71,000 and is based on applicable and specialized experience and location. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, a 401(k) savings plan, paid time off, and our travel discount. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan consistent with other team members at the same level and/or position within the Company.