Manager, Corporate Systems Support Services - Japan

What are we looking for?

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
•    College degree with discipline in Information Technology
•    Seven (7+) years of experience in supporting a variety of office technologies, including computers, printers, mobility devices, video teleconferencing equipment and audiovisual devices
•    Three (3+) years of experience in providing remote user support
•    Two (2+) years of experience in LAN Room management; network equipment
•    Ability to communicate technical information to non-technical audiences
•    Ability to understand and interact with technology vendor support staffs to troubleshoot and trace root cause of outage
•    Proficient in English, fluent in Japanese.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
•    Three (3) years of hospitality industry experience
•    Familiarity with end user computing technologies and related infrastructure
•    Experience supporting an enterprise level IT organization
•    PMP (Project Management Professional) certification
•    ITIL Foundations certification
•    Bachelor or above degree in Computer Science or Information Technology or related subjects 

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!