Manager, Brand Performance Support EMEA

What are we looking for?

The individual must possess the following knowledge, skills, abilities and be able to perform the essential functions of the job:

•    Demonstrate superior communication and customer service skills to internal and external stakeholders.
•    Responsiveness and reactiveness with an understanding of the sense of urgency and importance for different stakeholders paired with decision-making skills to determine the best resolution within company guidelines and in the best interest of involved parties.
•    Delivery of day to day job functions while supporting/solving issues generated from multiple sources by setting priorities and ensuring transparent communication to stakeholders. 
•    Commercial understanding, experience and/or analytical skills to evaluate data/business information and translate data into knowledge and action.
•    Ability and willingness to learn new tools and systems.
•    Willingness to work and win within a team.
•    Education: High school/GED
•    Substantial hotel experience with previous experience as a manager/supervisor who has worked in departments such as Front Office, Operations Manager, Conference & Events, Sales 
•    English language (very fluent speaking and written)
•    Additional language (to English) and cultural awareness
•    Experience using MS Office (Excel, Outlook, PowerPoint, Teams)
•    Occasionally able to travel within the EMEA region, staying overnight as needed