Manager, Brand Engagement

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Support the Senior Director, Brand Engagement in managing HSM priorities for assigned brands, including tracking timelines, next steps, and partner alignment for key initiatives.
• Coordinate and help execute Brand Standard updates, including gathering inputs from cross functional partners, documenting decisions, and preparing clear, hotel facing communications and FAQs.
• Partner with Category teams to understand product strategies, pricing, and availability, and translate complex supply topics into brand and owner ready materials and leadership updates, including overviews, talking points, cost narratives, and slides for brand forums.

How you will collaborate with others:

• Work directly with Brand teams, including Brand Performance and Brand Product counterparts, to align on priorities, gather feedback, and ensure HSM programs support brand positioning and guest experience.
• Collaborate closely with HSM Category teams, HSMx, and other HSM partners to coordinate product changes, launches, and wind downs, and to align on timelines and readiness.
• Participate in regular Brand Engagement team meetings and relevant cross functional project touchpoints to stay connected to in flight initiatives and upcoming decisions.

What deliverables you will take ownership of:

• Own day-to-day project management and tracking for selected brand initiatives.
• Lead the creation and maintenance of required brand product details in the HSM Customer Portal and Brand Standards.
• Support assigned projects, including program overviews, FAQs, and simple strategies that help hotels and owners understand what is changing, why it is changing, and by when.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Five (5) years of work experience in hospitality, supply chain, brand management, consulting, or a related field.
• You have experience building executive ready presentations and narratives, with advanced proficiency in PowerPoint and a working knowledge of Excel, including maintaining complex spreadsheets.
• You are comfortable working in a matrixed environment and engaging directly with partners and senior stakeholders.
• Travel up to 25%.

It would be useful if you have:

• Experience working with hotel brands, owners, or franchise partners, and familiarity with Brand Standards.
• Exposure to procurement or supply management environments with F&B or OS&E programs.
• Experience managing projects from concept through launch or wind down, including use of basic project management tools and routines.
• An advanced degree in business, hospitality, supply chain, or a related field, or equivalent additional experience.

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.