Lead Cloud AI Platforms Engineer
***This role is based at one of our corporate offices in Memphis, TN, McLean, VA, Dallas, TX or Remote***
Exceptional Hospitality Starts with You
This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Lead Cloud AI Platforms Engineer, you will bring your technical skills to a hospitality company with an award-winning culture. On the Cloud Engineering team reporting to the Senior Manager Cloud Platforms, you will support projects including projects for Hilton's Data Science, Distribution, and Call Center teams.
What you'll do during a typical day:
- Be the lead technical expert on a team of Cloud AI Platform Engineers.
- Communicate with team members and keep project delivery on target.
- Identify opportunities for AI, ML and data infrastructure automation using Infrastructure as Code, improvements in configuration management, monitoring, alerting, and create solutions for complex cloud infrastructure challenges.
How you'll collaborate with others:
- Support Hilton's Cloud AI and ML platforms including LLM application development, prompt engineering, data engineering, LLM safeguards, testing, and go-to-market strategies.
- Support the Hilton Hybrid Cloud environment, including escalation support for operations and support teams, participate in on-call rotations, and work alongside other engineering teams to ensure adherence to Hilton standards and processes.
- Understand Hilton's security policies and provide detailed guidance on vulnerability management to the cloud estate.
Projects you'll take ownership of:
- Be a technical expert to different parts of the business, consult business and application teams on AI and ML cloud patterns, and build AI and ML solutions using infrastructure as code tools (IAC) and processes and other popular cloud tools.
- Assist teams to deploy workloads into AWS Bedrock, AWS SageMaker Studio, OpenSearch, and other cloud AI and ML technologies.
What It Takes to Make the Stay
You have these minimum qualifications:
- Five (5) years of professional work experience in Technology or related field
- Two (2) years of professional work experience in Machine Learning, Artificial Intelligence, Deep Learning, or Data Science
- Experience with AWS cloud architecture, especially its core services (e.g., EC2, S3, EKS, RDS, networking) and an understanding of its AI, ML and data offerings.
- Knowledge of AWS Bedrock, SageMaker AI, LLMs, MCP, agentic frameworks, and other cloud machine learning technologies, deployment patterns and wide variety of AWS components.
- Experience with containerization and Kubernetes and automation technologies and processes using CI/CD tools.
- Experience in cloud platform engineering and tooling, including Terraform, AWS Command Line, Linux shell scripting, or Python including common AI and ML libraries
- Familiarity with cloud costing and optimization
- Solid understanding of cloud security and networking concepts.
- Travel up to 10%.
It would be useful if you have:
- Bachelor's Degree, or Associate's Degree plus 6+ years of Technology related experience, or High School Degree/GED. plus 12+ years of Technology related experience.
- Seven (7) + years of professional work experience in Data Science, Technology or a related field.
- FinOps certifications (Practitioner, Engineer, or Professional)
- Familiarity with AI and ML technologies like LLM app development, prompt engineering, data engineering, AI and ML security, logging and observability.
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what's next
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.
Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $110,000 – $175,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE