Lead Cloud AI Platforms Engineer
***This role is based at one of our corporate offices in Memphis, TN, McLean, VA, or Dallas, TX***
This is your chance to be a part of an in-house Technology team that’s creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Lead Cloud AI Platforms Engineer, you will bring your technical skills to a hospitality company with an award-winning culture. On the Cloud Engineering team reporting to the Senior Manager Cloud Platforms, you will support projects including projects for Hilton's Data Science, Distribution, and Call Center teams.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
- Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
- Be the lead technical expert on a team of Cloud AI Platform Engineers.
- Communicate with team members and keep project delivery on target.
- Identify opportunities for AI, ML and data infrastructure automation using Infrastructure as Code, improvements in configuration management, monitoring, alerting, and create solutions for complex cloud infrastructure challenges.
How you will collaborate with others:
- Support Hilton's Cloud AI and ML platforms including LLM application development, prompt engineering, data engineering, LLM safeguards, testing, and go-to-market strategies.
- Support the Hilton Hybrid Cloud environment, including escalation support for operations and support teams, participate in on-call rotations, and work alongside other engineering teams to ensure adherence to Hilton standards and processes.
- Understand Hilton’s security policies and provide detailed guidance on vulnerability management to the cloud estate.
What projects you will take ownership of:
- Be a technical expert to different parts of the business, consult business and application teams on AI and ML cloud patterns, and build AI and ML solutions using infrastructure as code tools (IAC) and processes and other popular cloud tools.
- Assist teams in deploying workloads into AWS Bedrock, AWS SageMaker Studio, OpenSearch, and other cloud AI and ML technologies.
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
- Five (5) years of professional work experience in Technology or related field
- Two (2) years of professional work experience in Machine Learning, Artificial Intelligence, Deep Learning, or Data Science
- Experience with AWS cloud architecture, especially its core services (e.g., EC2, S3, EKS, RDS, networking) and an understanding of its AI, ML and data offerings.
- Knowledge of AWS Bedrock, SageMaker AI, LLMs, and other cloud machine learning technologies, deployment patterns and wide variety of AWS components.
- Experience with containerization and Kubernetes and automation technologies and processes using CI/CD tools.
- Experience in cloud platform engineering and tooling, including Terraform, AWS Command Line, Linux shell scripting, or Python including common AI and ML libraries
- Familiarity with cloud costing and optimization
- Solid understanding of cloud security and networking concepts.
- Must be willing to work a hybrid schedule out of one of our three US corporate office locations (McLean, Dallas, Memphis)
- Travel up to 10%.
It would be useful if you have:
- Bachelor’s Degree, or Associate’s Degree plus 6+ years of Technology-related experience, or High School Degree/GED. plus 12+ years of technology-related experience.
- Seven (7) + years of professional work experience in Data Science, Technology or a related field.
- FinOps certifications (Practitioner, Engineer, or Professional)
- Familiarity with AI and ML technologies like LLM app development, prompt engineering, data engineering, AI and ML security, logging and observability.
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.