IT Manager (Pre-Opening)

EXPECTATIONS:

The IT Manager is expected to:

• Always maintain a consistently professional demeanor.

• Represent Hilton positively in all interactions with internal and external stakeholders.

• Always adhere to company policies and procedures, including IT governance, data protection standards, Health & Safety policies, HR guidelines and compliance trainings.

• Demonstrate strong ownership and accountability over all hotel technology systems.

• Effectively manage workload and priorities with sound judgment and discretion.

• Foster clear and effective communication across departments to ensure seamless IT support.

• Exhibit strong leadership skills to guide, support and develop team members where applicable.

• Champion company values and foster a collaborative and solutions-oriented culture.

QUALIFICATIONS

• Diploma or Degree in Computer Science, Information Technology or a related field.

• Relevant professional certifications (e.g., CompTIA, Cisco, Microsoft or equivalent).

• Strong knowledge of hospitality systems and IT operational best practices.

• Experience in network administration, cybersecurity and cloud-based solutions.

• Proven leadership and project management capabilities.

• Excellent troubleshooting, analytical and communication skills.