Income Auditor (Relief) - Hilton Hawaiian Village Waikiki Beach

What are we looking for?

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Full availability to work a flexible schedule, including Holidays and Weekends is required.
• One to two years experience in hotel income audit in a similar size operation preferred.
• Knowledge of hotel income auditing preferred.
• Ability to access and accurately input information into a computer and computer software such as Agilysys, Elavon, OnQ, Microsoft Word, Microsoft Outlook and Microsoft Excel.
• Ability to operate a 10-Key by touch, rapidly and accurately
• Ability to read, write, speak and understand the English language sufficient to communicate with employees, staff and guests and perform all essential job functions.
• Ability to grasp, lift and/or carry a maximum of 25 lbs.
• Ability to accurately input/type 35 words per minute.
• Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within initial training period after employee begins work.
• Basic mathematical skills necessary to perform mathematical calculations without error.
• Ability to post and balance large amounts of charges efficiently and accurately.
• Ability to sit and work continuously for extended periods of time.   
• Ability to effectively deal with customer and employee concerns in a friendly and positive manner.  This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.

EDUCATION

Any combination of education, training, skills and abilities that provides the required knowledge, skills and abilities.  High school diploma required.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work.  We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: 

• Access to your pay when you need it through DailyPay 
• Medical Insurance Coverage – for you and your family  
• Mental Health Resources 
• Best-in-Class Paid Time Off (PTO) 
• Go Hilton travel discount program 
• Supportive parental leave 
• Matching 401(k) 
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount 
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) 
• Career growth and development 
• Team Member Resource Groups 
• Recognition and rewards programs 

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.  

Hourly Range: $24.87 - $31.09 per hour