In Room Dining Captain
What are we looking for?
An In‑Room Dining Captain at Hilton works on behalf of our guests, clients, and team members, ensuring exceptional service and smooth daily operations. To perform successfully in this role, you should demonstrate the right attitude, behavior, and professional values, along with the following competencies:
Core Qualities & Skills
- Positive attitude with a strong service mindset
- Strong administrative and organizational skills
- Ability to listen actively to feedback, suggestions, and concerns
- Commitment to delivering high‑quality customer service
- Proactive and self‑motivated, taking initiative when needed
- Team player who collaborates well with colleagues
- Leadership ability to guide and support team members
- Excellent communication skills with guests and staff
Preferred Qualifications
While not mandatory, the following experience will be an advantage:
- Previous experience in a hotel environment
- Experience in a similar supervisory or captain role
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!