HR Coordinator - HRX
***This role is based at one of our corporate offices in Memphis, TN, McLean, VA, or Dallas, TX***
This is your chance to be part of a Corporate Human Resources team at a top global hospitality company! As a HR Coordinator HRX, you will partner with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members. On the HRX team reporting to Manager HRX, you will be the "face of HR" and provide high-quality service to U.S. Corporate and Property Team Members by responding to general inquiries as well as handling key HR processes.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
- Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
- Assist Team Members with general inquiries/questions through various mediums (phone, email, walk-ins)
- Review and coordinate the new hire, transfer, termination, and Team Member personnel change processes to ensure accordance with established policies, procedures, and timeliness
- Support position management and payroll processes (processing of merit increases, promotions, transfers, and coordination with Payroll on retro-pay)
- Support processes for employment verification requests, employment eligibility requests, Team Member relocation requests, and other requests
- Manage customer questions and cases via Hilton’s case management tool by triaging cases, researching Team Member questions, and responding effectively and efficiently to ensure complete Team Member satisfaction
How you will collaborate with others:
- Interact with Team Members and other work groups to ensure appropriate documentation is obtained and retained in compliance with FMLA and ADA regulations
- Liaise with vendors on background checks, Form I-9s, workers' compensation claims, and other processes as needed
What deliverables you will take ownership of:
- Facilitate New Hire Orientation, as well as coordinate and manage all onboarding activities (processing job offers, processing/escalation of background checks) for new and transferring Team Members within the Corporate business unit
- Coordinate unemployment claims including capturing required documentation and submitting it to the third-party administrator(s), and scheduling unemployment hearings with key management and HR personnel
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
- One (1) year of work experience in a corporate environment
- Two (2) years of experience working in Microsoft Office Programs
It would be useful if you have:
- Three (3) years of experience working within an HR environment with knowledge of local, state, and federal HR-related laws (i.e., FMLA)
- One (1) year experience working with Oracle Human Capital Management Tools or similar (i.e.,Workday, PeopleSoft, etc.)
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.