Houseperson - Embassy Suites Seattle Downtown - Pioneer Square
What are we looking for?
SCHEDULE AVAILABILITY
Must have open and flexible availability. Position may include, morning, mid-day, evening, and graveyard (overnight) shifts. Must be able to work on weekends and holidays.
EDUCATION
High School graduate or equivalent preferred
EXPERIENCE
One year prior customer service experience preferred but not necessary
GROOMING/UNIFORMS
All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
- Ability to arrive at work on time and when scheduled.
- Ability to work independently, completing all daily assigned duties
- Ability to read, write and speak English.
- Ability to communicate effectively with the public and other team members verbally and / or in writing.
- Ability to learn, follow and enforce standards for cleanliness as they apply to the areas assigned.
- Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The hourly rate is $21.53 and is based on applicable and specialized experience and location.
Hilton offers its eligible team members a comprehensive benefits package including medical insurance coverage for you and your family (Low cost health insurance available for all Union team members after a three month waiting period and minimum hours worked, at $40 per month for employee plus dependents) , access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, debt-free education with access to a wide variety of education credentials through our partnership with Guild Education, mental health resources, paid time off programs, and our travel discount. Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.