Housekeeping Room Attendant (Part Time)
The Hilton Toronto is seeking a part-time Room Attendant to join our Housekeeping department.
Reporting to the Executive Housekeeper, this existing position is responsible for cleaning and maintaining designated areas of our 600-room hotel, and responding to guest requests in a manner that delivers outstanding service our guests have come to expect.
Being part of the Hilton brand means joining the #1 World's Best Workplace as awarded by Great Place to Work.
What will you be doing?
The key responsibilities you would own as a full-time Room Attendant are:
- Clean designated areas including, but not limited to: guest bedrooms, bathrooms and corridors
- Change and replenish bed linen, towels and guest amenities in line with company guidelines
- Undertake regular deep cleaning tasks
- Restock and maintain trolley on daily basis
- Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest
- Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
- Be environmentally aware and dispose of waste accordingly
- Greet guests warmly and manage any guest requests in a timely and efficient manner
- Comply with hotel security, fire regulations and all health and safety legislation
- Carry out lost property procedures
- Assist other departments wherever necessary and maintain good working relationships
- Perform special projects as assigned
What are we looking for?
A Room Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members to make every stay exceptional. To successfully fill this role, you should have the skills, knowledge, attitude, behaviours, and values that follow:
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Ability to work on their own or in teams
- Flexible and reliable
- Able to meet the physical requirements to walk, stand, bend, lift, push, and pull throughout the shift
Bonus if you also have:
- Previous hotel experience
- Experience in a similar position
What will it be like to work for Hilton?
Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
What you can expect from us
You will be offered a competitive benefits package. As a team member, you will also become eligible to receive discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
A little about us
The Hilton Toronto is centrally located in Toronto’s financial district, right in the middle of all the great things the city has to offer. We are within walking distance from City Hall, The Toronto Eaton Centre and many venues such as Scotiabank Arena and the theatre district. The hotel is also connected to The Path, allowing quick and easy access to shopping, amenities, and Union Station.
Diversity and Inclusion
We respect the diversity and unique backgrounds, each of our employees bring to Hilton Toronto. We strive to create an inclusive and safe work environment for all of our Team Members, encouraging applications from any candidate that meet the qualifications.
ACCESSIBILITY
Hilton Hotels and Resorts are committed to providing equality of services, access to facilities for all our guests. For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at AODA_Hiltons_In_Canada@hilton.com or call 1-844-217-AODA.
Availability: Full availability. Coverage throughout the week including evenings, holidays, and weekends.
Wage: $23.19 per hour