Housekeeping Executive

What are we looking for?

A Housekeeping Executive is responsible for inspecting designated guest rooms and/or public areas in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Housekeeping Executive you will be responsible inspecting designated guest rooms and/or public areas in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards

·         In charge of Guest Floors and Public Areas.

·         Take an independent in-charge of shift as and when required.

·         Take a round of public area as and when required.

·         Taking charge over from the previous shift

·         Going through the logbook.

·         Placement and briefing of staff.

·         Taking the keys/pagers as per assigned area.

·         Taking the status from the terminal/ departure room/ available rooms/ due out rooms/ Out of service rooms/ Out of order rooms/ VIP arrivals and In house guest rooms.

·         Making the flower requisition as per VIP occupied and arrival rooms.

·         Go up on the floors.

·         Take a quick round of floors covered.

·         Issuing of required guest supplies to the boys, checking of trolleys and candies, assigning of extra cleaning, passing of important messages, briefing, passing on the floor status.

·         Checking of the guest landing area, corridors, and service landing.

·         Checking of rooms as and when serviced.

·         Checking the maintenance and registering the calls in the system.

·         Cross checking of mini-bar and maintenance whether done, if not follow up for the same.

·         Making store list for weekly supplies as per occupancy.

·         Releasing departure rooms on priority.

·         Checking all the blocking and VIP’s.

·         In case of any cleaning card request, ensure the room cleaning is done on priority.

·         Checking the occupied room; in case the if the guest is inside the room then speak to the guest to check if he is comfortable with the service.

·         Sending down the sorted soiled linen in laundry for washing.

·         Attending to departmental briefing.

·         Take the occupancy for the evening; ensure no departures left on floor.

·         Completing of the register, noting down the pending job of the particular day.

·         Clear all the departures from floors only.

·         Checking of garbage before sending it down to the garbage room

·         Ensure that the trolley and the caddy is properly stacked with supplies and linen for the evening service.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!