Host/Hostess (part-time) - Tundra Restaurant & Bar

A Restaurant Host/Hostess with Hilton Hotels and Resorts is responsible for greeting Guests and serving the needs of Guests who patron the food and beverage facilities at the hotel.

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

What will I be doing?
 

This position is based in Tundra Restaurant & Bar, located within the Hilton Toronto hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Greet all Guests to the correct standard and escort them to their allocated tables with menus and wine list

• Present the waiter in the station according to the SOP

• Keep tidy the host/ess desk

• Answer all telephone calls to the correct standards and deal with all Guest enquiries and reservations

• Ensure the reservation diary is kept up to date with all guest names, telephone numbers, guest information and special requests

• Allocate daily bookings to the table plan

• Ensure that all the menus and memos are ready at the desk prior each service

• Demonstrate knowledge of the menus and wine list and readiness to answer any enquiries from the Guests

• Comply with hotel licensing regulations as well as health and safety and fire regulations

• Address Guest concerns and questions as they arise

• Administer and follow any public health guidelines and requirements

ACCESSIBILITY

Hilton Hotels and Resorts are committed to providing equality of services, access to facilities for all our guests. For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at AODA_Hiltons_In_Canada@hilton.com or call 1-844-217-AODA.