Host / Hostess, Grays Restaurant - Hilton Vancouver Washington
Come join our team at the Hilton Vancouver Washington
If you are a friendly and outgoing individual, then the role may be just for you!
The ideal candidate for this role will possess:
- A minimum of six months of experience working as a Host/Hostess is required.
- Open availability, with the ability to work AM/PM shifts, including weekends and holidays.
- Ability to effectively communicate in English.
- Strong organizational skills, with the ability to multitask and work in a fast-paced environment.
- Most importantly, a service-oriented mindset with a passion for delivering exceptional hospitality and creating memorable guest experiences.
Shift Pattern: Full-Time
Hourly Rate: $20.91 (based on applicable and specialized experience and location)
The Benefits-Hilton is proud to have an award-winning workplace by Great Place to Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
- Medical Insurance Coverage-for you and your family
- Vision, dental, life and disability insurance
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)- you can accrue up to 168 hours of PTO in your first year of employment
- Go Hilton travel discount program: 110 nights of discounted travel per calendar year
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Access to your pay when you need it through DailyPay
Other Compensation
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Employee referral program – refer someone for employment, receive $400 after they complete 60 days of employment
- Complimentary meal in the cafeteria while on shift
- Complimentary parking
What will I be doing?
As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Welcome guests and ascertain their dining needs
- Seat guests and manage the seating chart
- Monitor restaurant activity to determine seating and dining flow
- Perform opening and closing duties, as needed
- Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
- Ensure knowledge of menu
- Respond to guest inquiries and requests in a timely, friendly and efficient manner
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!