Host(ess), HotHouse (Part-Time) - DoubleTree by Hilton Hotel Chicago Magnificent Mile
The DoubleTree Hilton Chicago – Magnificent Mile is looking for a part-time restaurant Host(ess) to join our team.
Come explore our urban oasis, HotHouse. This restaurant, bar, and market space at DoubleTree by Hilton Hotel Chicago - Magnificent Mile invites guests to a communal environment, where you can relax over cocktails, enjoy sweet and savory plates meant for sharing, or grab a quick meal to take on your next adventure!
The ideal candidate will have at least 6 months to 1 year of experience working as a host(ess) in a stand-alone restaurant or hotel restaurant, and weekend availability.
Shift Pattern: Part-Time / Saturday and Sunday - 6:45am-3:15pm
Pay Rate: $20.72 - $25.90 / hour
What are the benefits of working for Hilton?
Hilton is recognized as the best hospitality workplace in the world and the #2 World’s Best Workplace by Great Place To Work US and Fortune!
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Host(ess), you would be responsible for welcoming guests and escorting them to their seats for dining in.
Specifically, you would be responsible for performing the following tasks to the highest standards:
- Welcome guests and ascertain their dining needs.
- Seat guests and manage the seating chart.
- Monitor restaurant activity to determine seating and dining flow.
- Perform opening and closing duties, as needed.
- Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
- Ensure knowledge of menu.
- Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
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What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for this Hilton Worldwide Brand?
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all.
Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.
If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.