Guest Services Agent PT - Embassy Suites-LAX South

What are we looking for?
Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

H Hospitality - We're passionate about delivering exceptional guest experiences.

I Integrity - We do the right thing, all the time.

L Leadership - We're leaders in our industry and in our communities.

T Teamwork - We're team players in everything we do.

O Ownership - We're the owners of our actions and decisions.

N Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes in our Team Members:

• Ability to arrive to work on time and when scheduled.

• Considerable skill in the user of a calculator to prepare moderately complex mathematical calculations without error.

• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information, and resolve conflicts. 

• Ability to read, listen and communicate effectively in English, both verbally and in writing. 

• Ability to access and accurately input information using a moderately complex computer system.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision, "to fill the earth with the light and warmth of hospitality", unites us as a team to create remarkable hospitality experiences around the world every day and our AMAZING Team members are at the heart of it all! 

What benefits will I receive?
Hilton is proud to have an award-winning workplace culture. We support the mental and physical well-being of all Team members so they can Thrive personal and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to our pay when you need it through DailyPay.
• Health Insurance
• Career growth and development
• Team Member resources Groups

• Recognition and rewards program

   

   

• Go Hilton Travel discount program
• Best-in-Class Paid Time Off (PTO)
• Supportive parental leave
• Employee Stock Purchase Program (ESPP) - purchase Hilton shares at 15% discount

• Debt-free education: Access to a wide variety of educational credentials and more)

   

   

  * Please note, benefits may vary depending on the classification and union status of the position. 

   

   

  Embassy Suites by Hilton - LAX South is and Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity. The Employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.