Guest Service Agent

What are we looking for? 

A Guest Service Agent serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• College degree or above. 
• 1-2 years working experience in hotel Catering or Front Desk. 
• Able to use computing equipment to accurately perform all kinds of data calculations. 
• Good command of English, able to listen and communicate effectively in English to meet business needs. 
• Good command of hotel computer systems. 
• Good at dealing with guest relations, able to deal with various problems effectively and quickly. 
• Improve guest satisfaction with strong interpersonal skills. 
• Strong learning ability and able to work under strong pressure. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!