Guest Experience Manager (Hilton Singapore Orchard)

What are we looking for?

A Guest Experience Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• At least 4 years of previous experience in the hotel, leisure or retail sector.
• Calm, efficient, resourceful and organized.
• Excellent personal presentation and communication skills.
• A passion for delivering Exceptional levels of Guest Service.
• Ability to listen and respond to demanding Guest needs.
• Multi-lingual.
• Accountable and resilient.
• Ability to work under pressure.
• Flexibility to respond to a range of different work situations.

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!