General Manager - Waldorf Astoria Minsk
Exceptional Hospitality Starts with You
The General Manager of Waldorf Astoria Minsk is a distinguished leader and brand ambassador, entrusted with upholding the legacy of one of the world’s most iconic luxury hotel brands. Inspiring with authenticity and leading with intention, the General Manager shapes a curated guest journey where luxury is not just seen but deeply felt. Through personalized, thoughtful experiences and a culture of service excellence, every guest moment becomes unforgettable, and the spirit of Waldorf Astoria is brought to life with purpose, while managing profitability and meeting our owners' expectations.
About the Waldorf Astoria Brand
Live unforgettably. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates unforgettable experiences for our discerning travellers.
The Property
Located along the picturesque Svislach River in Minsk’s historic district, the Waldorf Astoria Minsk offers immediate access to major cultural landmarks and the city centre. The hotel features luxurious rooms and suites, a full service spa, fitness centre, indoor pool, and standout dining including Mramor Steakhouse, Peacock Bar, and Zolo Restaurant. With extensive event and conference spaces, including a grand ballroom, it serves as one of Minsk’s leading luxury hospitality destinations.
How You’ll Make an Impact
As a General Manager at a Waldorf Astoria property, you’re not just leading hotel operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Your responsibilities will include:
- Lead with Waldorf Astoria’s curated luxury ethos: Oversee all hotel operations to deliver exceptional and personalised guest experiences that embody the brand’s elevated character while fostering a guest-centric culture of storytelling, artistry, and high-touch service
- Drive performance and profitability: Manage revenue, budgets, and cost controls to achieve financial targets while balancing operational efficiency with luxury guest experiences
- Oversee property priorities: Lead capital projects, refurbishments, and service initiatives to maintain operational excellence and brand alignment
- Set and execute strategic direction: Shape short- and long-term goals, making decisions in the best interests of the hotel, the Waldorf Astoria brand, and Hilton’s long-term vision
- Inspire and develop talent: Provide visionary leadership to the executive team and all Team Members, embedding Hilton’s values and fostering a culture of inclusion, engagement, and belonging
- Strengthen communication and collaboration: Hold regular briefings with the Heads of Department (HOD) team and maintain strong relationships with owners, auditors, and Hilton stakeholders to ensure alignment and accountability
- Commit to continuous improvement: Uphold and exceed Hilton and Waldorf Astoria service standards, respond to audits proactively, and drive innovation and operational integrity across the business
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Hilton luxury brand General Managers lead with presence and purpose, represent the brand with distinction, inspire teams, and elevate the guest journey through thoughtful, intentional leadership.
The ideal candidate is a strategic and polished leader with a strong focus on owner relations, commercial performance, and operational excellence. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Proven General Manager experience in luxury hospitality, ideally with Waldorf Astoria or comparable luxury brands (preferably Forbes rated and Virtuoso affiliated). Alternatively, candidates with proven GM experience in upscale full service hotels and a solid understanding of luxury maybe be considered.
- Operationally and commercially minded, with a proven track record of driving revenue, profitability and long term asset value
Culturally adaptable and emotionally intelligent, with extensive multi market expertise and a proven ability to lead diverse teams in complex environments, with strong preference of experience operating in Russia/CIS markets. - Passion for delivering exceptional guest experiences with a deep understanding of luxury operations with a sharp eye for detail and commitment to anticipatory, personalised service
- Ability to build strong networks and relationships with owners, contractors, corporate partners, and be a visible ambassadorial presence in the local community
- Operationally strong and hands on, with the credibility to lead from the front, coupled with exceptional talent leadership to attract, develop, and retain top performers while embedding Hilton’s culture and values.
- Robust business acumen with experience in budget management, revenue forecasting, and strategic planning for a property of similar scale
- Resilient and independent in judgment, with the ability to operate autonomously while balancing strategic vision with effective operational execution.
- A Bachelor’s degree or Masters is required for the visa application process
- Fluency in English (spoken and written) and Russian would be an advantage
How We’ll Help You Thrive
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With 24 world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
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