General Manager - Waldorf Astoria Hanoi

What You Bring To Waldorf Astoria Hotels & Resorts

• Extensive experience as a Luxury General Manager in key city locations in Asia Pacific

• Proven experience in managing pre-opening hotels and launching a new product in market with impact

   

• Successful track record of driving commercial returns with proven ability to outperform competitor set

• Demonstrated ability to translate brand into elevated experiences for guests and team members

• Comprehensive knowledge of financial management, with expertise in budgeting, forecasting and strategic planning

   

• Outstanding communication, negotiation skills and stakeholder management expertise

   

• Demonstrated capability in team development, achieving outstanding engagement and cultivating a culture of excellence

Welcome to Waldorf Astoria Hotels & Resorts

Waldorf Astoria Hotels & Resorts is built on a legacy of excellence. Our story began on Fifth Avenue in New York in 1893 and continued with the opening of Waldorf Astoria New York on Park Avenue in 1931, a hotel Conrad Hilton famously called “The Greatest of Them All.” What was once the world’s most iconic hotel is now a collection of landmark properties in the world’s most sought-after destinations. We are proud of a heritage defined by firsts, and a brand that continues to shape the future of luxury hospitality.

Waldorf Astoria is designed to resonate with a guest we call the Prestigious Connoisseur. These guests are fluent in luxury, with a refined eye for design, detail, and service. They see travel as a way to deepen personal connection and seek experiences that are seamless, authentic, and elevated. Many are executives, entrepreneurs, or business owners who value discretion, precision, and beauty in equal measure.

At Waldorf Astoria, we define effortless luxury — rooted in elegant service and brought to life through unforgettable experiences. We believe true luxury should make you feel at ease. It should never feel like a performance.

Our brand is anchored by three brand pillars: refined haven, sincerely elegant service, and unforgettable experiences. As General Manager, your role is to bring these pillars to life across every touchpoint, guiding your team to deliver on our brand’s promise of excellence.

Hilton Hotels & Resorts

Hilton is a global hospitality company with 19 world-class brands across more than 7,000 properties in over 100 countries and territories. Our portfolio includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Hotels & Resorts, Hilton Garden Inn, and more.

We are united by our vision — to fill the earth with the light and warmth of hospitality — and by our commitment to creating remarkable experiences for our guests, meaningful opportunities for our Team Members, and lasting value for our partners.