General Manager - LXR by Hilton, Imperial Hotel, Gold Coast
The Property
Set to debut as Australia’s first LXR Hotels & Resorts property in early 2027, this iconic luxury hotel is located on the Southport Spit on Queensland’s Gold Coast, commanding one of the region’s most prestigious waterfront positions. Formerly known as Palazzo Versace and currently operating as The Imperial Hotel, the property will reopen following a comprehensive renovation under the LXR brand.
The hotel will feature 222 guestrooms, 4 F&B outlets and event spaces showcasing a blend of grand neoclassical architecture and Italian‑inspired interiors, alongside LXR’s signature bespoke service and design‑led luxury experience. Key highlights include direct access to the Gold Coast Broadwater, proximity to Marina Mirage and major lifestyle attractions, and a strong focus on authentic, place‑driven guest experiences.
As a flagship opening for Hilton’s luxury portfolio in Australia, the property offers the opportunity to be part of a high‑profile pre‑opening environment, delivering a truly one‑of‑a‑kind luxury hospitality experience within one of Australia’s premier leisure destinations.
The Role
As General Manager of LXR Imperial Hotel, Gold Coast you are the storyteller and strategist behind your property’s unique identity. You will champion the LXR pillars – Bespoke Service, Cultural Experiences, and Intriguing Design – curating experiences that reflect the spirit of your destination and the essence of our brand. Your leadership will inspire a team dedicated to delivering personalized luxury and crafting moments that guests will treasure.
You champion commercial performance by driving revenue growth and exceeding key performance indicators. Through close collaboration with Sales and Marketing, you shape strategies that are both brand-aligned and opportunity-driven, staying ahead of market trends and guest expectations.
Your eye for detail and passion for hospitality elevate every aspect of the guest journey. You lead with intent, ensuring experiences are elevated and emotionally resonant. Data-driven insights and guest engagement metrics inform your decisions, while brand pillars guide your actions
Financially astute, you manage budgets with precision and adapt to evolving conditions with agility. You ensure compliance with quality and brand standards, while proactively implementing initiatives that enhance guest satisfaction and protect our reputation.
You serve as key liaison with hotel ownership, building trust through transparency, consistency and strategic communication. You advocate for the long-term value of the property, ensuring it remains a refined haven for guests and a strong investment for owners.
Above all, you are a visionary leader. You foster a workplace where Team Members feel empowered to grow, contribute and live the values of Hilton - the company recognized as the World’s Best Workplace by Great Place to Work and Fortune. Through your leadership, LXR becomes not just a place to work, but a place to belong.
What You Bring to LXR Hotels & Resorts
Established Luxury Hotel General Manager with proven leadership experience within the Australian market, demonstrating a deep understanding of luxury guest expectations, labour dynamics and regulatory environments
Demonstrated success leading hotel renovations, repositioning or brand conversions, with the ability to oversee complex transitions while protecting commercial performance and elevating brand perception
Strong commercial acumen with a consistent track record of driving revenue growth, profitability, market share and guest engagement metrics across rooms, food & beverage and experiential offerings
Solid financial acumen and experience in budgeting and forecasting
Outstanding communication, negotiation skills and stakeholder management expertise
Leadership expertise and development, including exceptional levels of team member engagement
A proven track record of forming and leveraging business relationships with other luxury brands
Demonstrated ability to translate brand into experiences for guests and team members alike
Role is not open to visa sponsorship - applicants will need full Australia work rights
About LXR Hotels & Resorts
LXR Hotels & Resorts is Hilton’s premier collection brand – a curated portfolio of rare luxury properties, each an open door to the world’s most intriguing destinations. Every hotel tells its own story, crafted with authenticity, enriched by culture, and brought to life through intuitive, bespoke service. At LXR, true luxury is deeply personal, and our purpose is to create experiences that linger long after the journey ends.
Our collection spans iconic locations across the globe, offering travelers a singular experience rooted in the history, character, and traditions of each destination. We celebrate individuality, combining the strength of Hilton’s global reputation with the freedom of unique expression. United not by sameness, but by a shared commitment to excellence and discovery, LXR transforms travel into a series of unforgettable moments.
Our brand is anchored by three pillars: Bespoke Service that anticipates every need, Cultural Experiences that immerse guests in the heritage and traditions of each destination, and Intriguing Design that reflects a sense of place with timeless elegance. Together, these pillars create a distinctive journey that celebrates individuality and transforms travel into stories worth sharing.
Discover more about LXR Hotels & Resorts at stories.hilton.com/lxr.
About Hilton
Hilton is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,800 properties and nearly 1.3 million rooms, in 139 countries and territories.
We have great momentum with 13 of our 24 brands present in APAC – all of our brands are unified by our promise to deliver the most reliable and friendly stays to our guests.
The possibilities are endless with a career at Hilton, the #1 World’s Best Workplace as awarded by Great Place to Work & Fortune. Review current Hilton Hotels & Resorts business updates here.
